Acceptance of these terms
By accessing or using the public website at py-healthcare.com, you agree to these Website Terms of Service. If you do not agree, please stop using the website. These terms apply only to this website; your relationship with PY Healthcare as a patient is governed by the practice's patient agreements, consents, and notices — not by this page.
These terms also do not govern the AdvancedMD patient portal, which is a separate service with its own terms and notices.
Informational use of this website
This website provides general information about PY Healthcare's services, providers, locations, and health topics for informational purposes only. You may view, download, and print pages for your own personal, non-commercial use. You may not copy, reuse, scrape, resell, or republish website content, the PY Healthcare name, or logos without prior written permission.
Blog articles and other health content are general information for a broad audience. They are not medical advice, a diagnosis, or a treatment plan, and reading them does not create a provider-patient relationship. Health needs differ from person to person; consult a qualified provider about your own situation.
No emergencies; not a medical channel
This website is not monitored for urgent or emergency messages, and no response time to inquiries is guaranteed. Do not use the website, its forms, email links, or chat to seek urgent care or to report symptoms.
For a medical emergency, call 911. For a mental health crisis, call or text 988. To reach the office, call (210) 600-5145. Medical matters should go through the phone line or the AdvancedMD patient portal.
Forms and communications
The Contact form and the Referral callback request are administrative channels. By submitting a form, you confirm the information you provide is accurate, is limited to general administrative matters, and does not include patient or health information.
Submissions are transmitted by email to [email protected] so the office can respond. Do not send sensitive medical details by this website, email, text, or chat; those channels are not represented as secure or compliant for patient health information. If you choose SMS updates on the Contact form, standard message-frequency and opt-out terms described in the Privacy Policy apply.
Third-party services and links
This website links to and embeds third-party services, including the AdvancedMD patient portal, Google Analytics and Maps, HubSpot live chat, social media platforms, and blog video players from YouTube, Facebook, TikTok, and Instagram. Those services operate under their own terms and policies, and PY Healthcare does not control their content or availability.
Links to other websites are provided for convenience and do not imply endorsement. Your use of any third-party service is at your own risk and subject to that provider's terms.
Availability and accuracy
PY Healthcare works to keep website information current, but services, providers, hours, insurance participation, and other details may change without notice, and the website may contain errors or omissions. The website may be unavailable at times for maintenance, updates, or reasons beyond PY Healthcare's control.
Confirm important details — appointments, insurance coverage, hours, and service availability — directly with the office before relying on them.
Disclaimers and limitation of liability
The website and its content are provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of accuracy, completeness, merchantability, or fitness for a particular purpose. To the fullest extent permitted by law, PY Healthcare is not liable for losses arising from use of, or inability to use, this website or its content, including reliance on health information, form failures, or third-party service issues.
Nothing in these terms limits liability that cannot be limited under applicable law. This section does not affect rights you may have as a patient under your patient agreements.
Changes, governing law, and contact
PY Healthcare may update these terms as the website changes; the current version will be posted on this page. An effective date should be added when the compliance team approves the wording. Your continued use of the website after an update means you accept the revised terms.
These terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Direct questions about these terms to:
PY Healthcare — Shavano Park Clinic
3522 Paesanos Pkwy, Ste 306, Shavano Park, TX 78231